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Why is
McBride’s Premier Carpet Care different from other hot water
extraction or dry cleaning companies?
McBride’s Premier Carpet Care Is Not Any Ordinary Cleaner.
Many cleaning companies tout they are "professional cleaners".
Many use words or phrases to convince you they are reputable. We will
give you information you need to know to better understand the
differences in cleaning companies. We believe that there are 5 areas
that must be met for a successful professional cleaning outcome. Remove
any one of the five and quality suffers. We provide all five of the
ingredients for highest quality.
1) The Right Equipment. We've invested in the very
best state of the art high powered truck mounts. This machine, “BLUELINE”
is the Lexus of machines. There are different grades of machinery with
different results. Our high temperature cleaning solutions clean better
and rinse better. Different size vacuum pumps are capable of faster
drying. We ordered the oversized vacuum pump for our machine since we
also service water damaged carpets that require higher air flow
capacity. Even the right equipment that is not regularly or properly
maintained will cause problems. Poor maintenance or poor cleaning of the
vacuums in-line filter system will leave carpets too wet. We have two
in-line filter systems for our vacuum pump. Dust, carpet fibers, and pet
hair will fill these in-line vacuum filters, sometimes quickly. We can
easily replace our filter quickly to provide maximum airflow for every
job. We have high standards of maintenance for our equipment to give you
the best results.
2) Cleaning Agents. There is a wide variety of
inferior cleaning agents available. We can outperform many cleaning
companies because our cleaning product cleans superiorly compared to
what they are using. Our cleaning solutions are safe, even for allergy
sensitive clients.
3)Technique.
Improper cleaning techniques and poor training make the difference in
the final outcome of the cleaning job. New clients state that over
wetting
was a common problem with previous cleaners. This is a result of bad
cleaning technique. Most companies do not take the extra effort to take
additional 'dry vacuum strokes' to ensure no over wetting. Many
companies clean with the trigger spraying the carpet in both directions
that causes over wetting. We clean with the trigger spraying in one
direction with the vacuum slot immediately extracting the cleaning
solution. We always take extra vacuum strokes. We follow our high
standards of cleaning technique for optimum results. Even if someone has
good equipment, good cleaning agents and a good attitude about his work,
does not mean he knows how to clean right. Improper cleaning technique
will absolutely result in poor results.
4)
The Technician. You want to make sure that whomever you
choose is certified by the Institute of Inspection, Cleaning and
Restoration (IICRC). This is a national organization that provides
comprehensive technical training and certification to carpet cleaners in
a variety of specialties including carpet cleaning technician, spot
& stain removal, pet odor removal & upholstery cleaning. I have
undergone this intensive training and certification process.
5) Company
Philosophy.
Many cleaning companies are profit driven only. Many companies have a
lot of employee turnover. Many technicians are not experienced or
qualified and are put in charge of their own truck prematurely. Some
company’s pay their techs commissions to up sell deodorizers, carpet
protectors, spotters and other items. There is nothing wrong with these
items if the items are really needed or even necessary. Unfortunately,
if the customer declines, the tech does not make any money and is prone
to give a quick cleaning job. Many volume-oriented companies overload
their technicians with too many jobs to be done in one day, leaving the
technicians with no other choice but to go quickly.
McBride’s Premier Carpet Care’s philosophy is "one quality job
at a time". We recognize that there is a need for our quality
service by particular homeowners. We do minimal advertising since we
stay busy with our repeat clients and their referrals. We are not
interested in becoming a large cleaning company with a large staff to
"baby sit." Quite honestly we aren't rookies anymore, we know
what we're doing and we do it very well. This is very important to our
type of clientele. We are particular and spend more time to thoroughly
clean better. Many cleaners go for speed and only give you one or two
cleaning passes, which just isn't enough. Main traffic areas need
several slower cleaning passes. We are careful along the baseboards and
furniture such as china cabinets or entertainment centers. We provide
fast-drying times, by taking more effort with extra vacuum strokes and
using fans, we have dried areas before we leave. Our clients love us for
providing a quickly dried carpet. Your carpet and upholstery are safe
from over wetting in our process. Being owner/operators, we have a
vested interest in providing excellent results. This is not a part time
or job between jobs for us. Being thorough, friendly and trustworthy is
my primary reason for being successful.
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Concerned about cost?
Let
me start right now by telling you we are NOT the cheapest cleaner in the
area.
Quality minded clients seek out our services. Some people are so caught
up on price only that they are easy targets for low quality
cleaning companies, at least until they have become a victim of poor
quality. We cater to clients who are particular and expect top-notch
service. Our clients are aware there are cheaper advertised prices but
they know from experience that "you really do get what you pay
for." They are willing to pay more for our service since their
high expectations are met. Many new clients state how they felt they
wasted their money on a cheaper service because the cleaning company
went so quickly through the job. We do not rush our work! We will give
you more cleaning passes and take more effort with extra vacuum passes
to be sure your carpet dries fast. You will get your money's worth from
us. No other carpet cleaner in Wichita Falls offers this much
personalized service and attention to quality detailed workmanship for
the price than we do. "In this day and age, quality and low price
are two entities that rarely come as a pair". This statement is
especially true when it comes to carpet cleaning services. All
cleaning companies know what they're worth, and they price their services
accordingly.
Would
you buy the cheapest carpet available for your home? Of course
not. You wouldn't get a quality, long lasting carpet. So
why settle for the cheapest priced cleaning of such a quality item. In
the end, low priced, low quality cleaning, will actually damage a fine
quality carpet. So what have you really saved? We also notice that do it
yourself machines and the cleaning agent used by the homeowner leaves a
residue that actually attracts soil faster than if it were not cleaned
at all.
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Why does low priced carpet cleaning often leave you
shortchanged?
1) Volume: Low price cleaners survive on volume -
which means get in and get out fast! If your carpet cleaner isn't taking
the time to vacuum, pre-treat soiled areas, spot clean stains and
thoroughly rinse cleaning solutions and soils from your carpet then …you're
being shortchanged.
2) Employees: Low price cleaners cannot afford to pay
wages that attract long term dependable employees. High employee
turnover is common and leads to poor quality workmanship from
under-trained cleaners. It takes time and experience to become a
top-notch cleaning technician. If you see a constant stream of new faces
from your cleaning company, chances are …you're being shortchanged.
3) Low Quality Equipment: Low price cleaners must
survive on slim profit margins. This often leads to using low quality
cleaning agents and equipment that's in disrepair. Such agents and
equipment cannot perform a quality job. If your cleaning company isn't
using the best available cleaning agents or equipment… you're
being shortchanged.
4) Technology: Low priced cleaners often do not have
the time, money or man power to invest in technology. Carpet cleaning
technology is constantly evolving with new equipment, safer more
effective products and advanced cleaning techniques. Formal education of
technicians is very costly, but necessary; to ensure you are getting
your money's worth. If your cleaning company is not certified by the
IICRC...you're being shortchanged.
5) Guarantees: We're all familiar with the saying,
"A guarantee is only as good as the company that stands behind
it". If your cleaning company doesn't have a track record that says
they'll be available today, tomorrow and more importantly next year to
stand behind their work...you're being shortchanged.
6) Premature Replacement: The number one reason
carpets are replaced prematurely is due to wear caused by inefficient
cleaning. Poor cleaning leaves dirt and grit behind to act as an
abrasive to carpet fibers. This leads to wear patterns and ugly traffic
lanes. Most quality carpeting is designed to last at least 15 years,
however if you're considering replacement after 3 or 5 years, then poor
cleaning is costing you many times more than you could ever hope to save
by using a low priced cleaning company.
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How much will it cost?
We
price by the square foot. Be careful of cleaners that price per room,
its not accurate and they will try to up sell on the day of cleaning.
Carpet cleaning prices are based on the size of area cleaned and how
much furniture you would like us to move. We do offer a lower rate if
rooms are empty or almost empty. We can also measure traffic areas only.
Simply call in your room sizes for a phone estimate. We will re-measure
the day of the job to ensure accuracy both for the client and our
company. From then on, we will have those room sizes on file for future
reference. Upholstery cleaning is based on size, number of loose
cushions, arm covers and type of material. Often the best solution to
the price question is to have us come to your home and do a Carpet Audit
(15 Minuets). This way you have certain expectations and a firm price in
writing. We are proud of the personalized quality service we offer.
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Why should I have my carpet and upholstery professionally
cleaned?
1) Maintenance: A clean carpet will last longer than
a soiled carpet. If you follow manufacturers recommendations of cleaning
your carpet at least once every 6-12 months, your carpet can last up to
twice as long or longer. Abrasive
dry soil that your vacuum cleaner cannot remove will scratch and abrade
the yarns. Many new carpet warranties require a receipt for a
professional cleaning every 12 months and even specify the 'hot water
extraction system’. McBride’s Premier Carpet Care will keep all
your records in the event you have a warranty issue with the
manufacturer.
2) Beautiful Appearance: Spots and soil buildups are
unsightly and embarrassing. You can make your carpet look beautiful longer
with frequent cleaning and vacuuming. McBride’s Premier Carpet Care
uses the finest products and equipment available for the best spot and
soil removal possible. We're the experts!
3) Healthier Home: You home will be kept clean and
healthy. Many contaminants fall into your carpet that acts as a large
filter. Our method of cleaning extracts these unwanted guests. Indoor
air quality is becoming a major concern to your health. Let us explain
how carpet can help keep the air you breathe, cleaner. Carpet acts as a
large filter, trapping bio-pollutants and contaminants removing them
from the breathable air. . However, when these filters (carpet) become
full of contaminants, the filters must be cleaned or replaced. Since
carpet is the most expensive furnishing in your home or business,
cleaning is the recommended first step. Professional cleaning of carpet
and rugs not only extends the life of the carpet, but can also help
extend the lives of you and your families as well. These contaminants,
not thoroughly removed, have the potential to cause a variety of health
problems. The E.P.A. Says. "Until such time as the carpet fibers are
cleaned, the potential for human exposure and health risk remains
high." "Every time carpets and fabrics are emptied of their
pollution build-up through professional cleaning methods, there is a
health benefit." Regular maintenance programs are your best
protection against the buildup of soils, mold spores, dust mites, carpet
beetles and all types of pollutants that accumulate in your carpets and
upholstery over time. As a professional carpet
& upholstery care company we have invested extensive hours in
continuing education, and thousands of dollars in cleaning equipment.
Learning about the proper methods, equipment and materials necessary to
provide a service to our customers that produces benefits well beyond
nicer looking carpets and furniture. Cleaning provides health benefits
that aid in the overall well being of your family.
As modern cleaning professionals we recognize the health concerns of our
population and are addressing those concerns through the use of people
and pet friendly as well as Earth friendly cleaning agents. These agents
are specifically designed to leave little or no residue in your
furnishings.
Protect your family's health by creating a regular maintenance program
that fits easily into your household needs, and budget. And remember
that routine professional cleaning is essential to maintaining a healthy
home and work environment.
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How often should my carpet and upholstery be cleaned?
If carpet and upholstery is cleaned before it becomes too unsightly, the
cleaning chore will be more effective and more successful. Allowing them
to become overly soiled can result in irreversible damage.
Your cleaning frequency is dependent on a number of factors including
your lifestyle, kids, pets, color choices, housekeeping, and your level
of spot cleaning success, to name a few. A good rule of thumb is to
clean all carpet traffic lanes and frequently used upholstery at least
once per year. Some high use areas such as family rooms, dining rooms,
halls, steps and baths may require cleaning more often, perhaps every
4-6 months. Don't hesitate to ask for our cleaning tech's advice while
he's there.
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Will cleaning my carpets with your 'Hot Water Extraction
System' makes them re-soil quicker, shrink or mildew?
It is a common myth that cleaning carpets before it is absolutely necessary
will cause them to get dirty faster. This was
actually true several years ago when shampooing carpets was the common
method of cleaning. When done correctly, hot water extraction or
"steam cleaning" does not cause the carpet to get dirty
faster. Research shows that 'hot water extraction or steam
cleaning' is the BEST way to clean your carpets. We also are sad to say
that if done improperly it can be the worst for your carpets. Why?
Improper cleaning techniques can cause over wetting. Many companies
clean with the trigger spraying the carpet in both directions that
causes over wetting. Most companies do not take the extra effort to take
additional 'dry vacuum strokes' to ensure no over wetting. We clean with
the trigger spraying in one direction with the vacuum slot immediately
extracting the cleaning solution. We always take extra vacuum strokes.
We do not wet the padding or even the backing of the carpet. We do not
shrink or mildew carpets. The rinsing action of the hot water extraction
system leaves no soapy residue to attract soil any faster than it did
before cleaning. Proper training, techniques, products and equipment are
your assurance that maximum soil removal will be accomplished with no
such problems.
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Should I have carpet protector applied to my carpet?
Unfortunately,
there is probably as much confusion in the carpet cleaning industry
about carpet protectors as there is about cleaning. Uneducated,
uninformed, and sometimes downright unscrupulous carpet cleaners cause a
great deal of confusion by giving out false information or intentionally
misrepresenting the product.
A nylon stain-resist carpet is made with two protective properties: The
first is an acid dye blocker that is basically a clear dye that fills
the extra dye sites in a fiber. This helps to keep "foreign"
dyes (such as red dye in a beverage) from penetrating the carpet fiber.
The second property is called a "fluorochemical". It is
commonly known as 3M Scotchgard® or DuPont Teflon®. This treatment
helps keep spillage from actually getting to the acid dye blocker, but
its biggest job is to resist dry soil.
By resisting dry soil, less soil bonds to the carpet, therefore being
picked up by your vacuum or cleaning. Making sure that you have a
sufficient amount of protector on your carpet will help keep the soil
from bonding to the carpet. Once it bonds to the carpet, it acts like
sandpaper on your traffic area. Once the traffic area yarns are broken
down, there is no way to bring them back to their original state.
Two Primary Ways That Factory Protector Is Removed From A Carpet
1) Regular foot traffic: Over a period of 6 months to 2 years
depending on traffic abrasion, caused by regular foot traffic and
vacuuming, a significant amount of the protector is removed and is
less effective.
2) High alkaline cleaner: Uneducated, uninformed, and
sometimes downright unscrupulous carpet cleaners use harsh chemicals on
the carpet that will strip its protection. If one of these rascals has
been in your house, you may want to have the carpet re-protected.
Four Mistakes Other Cleaners Make In Applying Protector
1) Not using high quality protector: Discount protectors are
not as effective and sometimes void the warranty of the carpet. Our
company uses only the highest quality, recommended protectors. We apply
3M Scotchgard.
2) Not using a dedicated container: Using the same
container for carpet protector as other cleaners can contaminate the
carpet protector making it gummy and ineffective. Our vans have a
dedicated container reserved ONLY for carpet protector.
3) Not applying the product properly: Some cleaners
either under apply or over apply the protector. Under applying it
doesn't allow for complete penetration on the carpet yarns. Over
applying it causes the carpet to become overly stiff and crusty. Our
Company technicians are diligently trained for proper application.
4) Not grooming the carpet: For the best performance,
the product should be groomed into the carpet for maximum penetration.
This ensures contact with all surfaces of the carpet yarn and proper
distribution and drying. Our Company thoroughly grooms the protector
into the carpet pile.
Six Reasons You Should Always Get Carpet Protector
1) Reduces permanent stains. An ugly spot can ruin a great
looking carpet. Unprotected carpet doesn't repel spillage as well as
protected carpet. Being able to remove spots and spills more
effectively, you can avoid permanent staining.
2) Helps save your traffic areas from becoming destroyed.
Traffic area soil is very abrasive and cuts carpet yarns like a knife.
This damaging soil can easily bond to an unprotected carpet. By applying
protector, you will increase the life of your carpet dramatically. When
you vacuum your protected carpet the soils will release from the carpet
pile much more effectively.
3) Make spots easier to remove. The easier a spot is
to remove, the less cleaner you will have to use. The less agitation you
will have to use, and the less time it will take. Many spots can be
removed easily with just water.
4) Makes your next professional cleaning more effective.
Having protector applied to your carpet will enhance your next cleaning.
More soil will be removed the next time your carpeting is professionally
cleaned.
5) Helps avoid costly service calls. Although you
want to call us out to handle any spot you cannot remove immediately,
carpet protector helps you remove more spots than you could without
protector. You may be able to save a minimum charge by removing the spot
yourself.
6) 3M Schotchgard recommends the application of protector after
each cleaning on all carpet fiber types. With an application
of DuPont Teflon® Advanced carpet protector, you have the assurance
your carpet is protected with a premium quality product.
The result of having protector applied to your carpet is that your
carpet will look better and last longer.
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Do you guarantee to remove all the spots and stains?
We
have great success with most spots. A spot is something foreign on the
carpet or upholstery that can be removed. A stain is something remaining
after we have exhausted all spot removal possibilities. It's impossible
to predict the outcome prior to cleaning, so we cannot guarantee total
stain removal. However, we pride ourselves in the level of successful
spot removal outcomes.
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Can I walk on my carpet right after its been cleaned?
Yes you can. We will give you a few pair of plastic shoe covers, called
booties, so you can walk on your carpet while it’s still drying.
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How long will it take to dry?
Time varies for total drying. We can dry carpet as quickly as 30 minutes or
less to an average of 4-6 hours with the most time being overnight
drying. Temperature, humidity, airflow or stagnant air, carpet yarn,
density and soiling are different at every job. To speed things up, we
use special turbo dryer fans or high-speed fans while at the job. In
cold weather, turn your heat up, turn off any humidifiers and put your
thermostat fan position to "on" instead of "auto".
You can open the whole house during warm dry weather. Air conditioning
helps during humid days. Blow air across the carpet with fans and
ceiling fans. The ideal inside temperature is 72-74 regardless of
weather.
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Will your equipment scratch my floors, walls or
baseboards?
No. We take special care and precautions to make certain nothing is
damaged while we're in your home. Fine floors and white painted trim are
no problem. We take great pride in our work. We always use wall
guards to protect walls from hoses. Ask other companies if they do the
same. If not do not use them.
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Do you move furniture?
Yes,
we can move and replace sofas, chairs, tables, and other moveable items.
Foam blocks are used to elevate certain furniture for proper drying and
special plastic tabs are used to keep the legs from staining the carpet.
We clean around kitchen appliances and large heavy furniture like
pianos, china cabinets, entertainment centers, full bookcases,
grandfather clocks and most desks. In bedrooms, we generally clean
around & under most beds and dressers because space is limited.
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What do I need to do before McBride’s Premier Carpet
Care arrives?
You'll
need to remove small items, small furniture such as end tables, coffee
tables, dining room chairs, plants, etc. from the rooms being cleaned.
Nick-knacks and breakables need to be removed from furniture that is to
be moved. Or, you can move out what you want and have us clean the open
areas around what is left. Pets should be secured in a safe place and
children should be told not to touch any equipment during the cleaning.
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Do I have to be present the entire time that the cleaning
takes place?
No.
The advantage in McBride’s Premier Carpet Care is I am trustworthy and
have an honest reputation. My clients feel at ease leaving me unattended
while at work or running errands. Many clients will meet with me and
then leave when I am ready to begin cleaning. Previous clients often
hide a key or leave a side garage door unlocked for entry while
they’re at work or running errands. Some choose to have a friend,
neighbor or relative come to meet me. If we have any questions, we get
your work or cell phone number. When we're finished, we'll adjust the
thermostat, windows and your fans for the quickest drying time, and lock
ourselves out. It's refreshing to find a cleaner whom you can trust to
be in the privacy of your home.
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What about pet urine?
Please
note that when cleaning urine spots, there is a difference between
cleaning the urine soiling and treating for odor. Cleaning existing
urine spots MAY NOT remove any associated odor. In fact, it could
INCREASE the odor in the air space temporary. If you are experiencing an
odor problem, there are Odor Treatments available.
Pet
urine can cause permanent damage to your floors and fabrics. It can also
create an unhealthy indoor environment. When urine is first deposited
onto a floor or fabric, it is in an almost "neutral" state,
which means it is easier to remove when it is fresh. Once it dries, it
turns "alkaline" and becomes more difficult to remove. If left
for days or weeks, depending on the fabric or floor type, it will
permanently change the dye structure, therefore causing permanent
staining. Even if the soluble deposits are removed, the damage to the
dye structure may already be done.
**This means that no one can guarantee complete removal of all urine
spots. Please consult with your technician if you have questionable
urine spots on your carpet
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Please
call and give me the Opportunity
"To
Exceed Your Expectations"
Call
today for an appointment
704-4545
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